General Questions
Find answers to common questions about our medical imaging services, appointment preparation, and what to expect during your visit.
Still have questions?
Appointments
How do I schedule an imaging appointment?
You can easily schedule your appointment online through our Patient Portal, or by calling our central scheduling line at (833) 922-9111. Our team will help you choose the most convenient location and time. Same-day and next-day appointments are often available.
Preparation
What should I wear for my imaging exam?
We recommend wearing loose, comfortable clothing. For certain exams, you may be asked to change into a medical gown. Please avoid wearing jewelry or clothing with metal zippers or buttons near the area being imaged.
Safety
Is medical imaging safe for everyone?
Yes. Ultrasound uses sound waves, not radiation, so it is considered very safe for adults, children and during pregnancy. Please tell your sonographer about any recent surgery or medical devices before your exam.
Results
How long does it take to get my results?
Preliminary results are often reviewed immediately, but a final radiology report is typically sent to your healthcare provider within 24 to 48 hours. You can also view your reports through our secure Patient Portal.
More Questions
Do you accept my insurance?
Sonotec Imaging accepts Medicare, Anthem Blue Cross, Blue Shield, IEHP, Optum, Tricare and many IPAs and medical groups. See our Insurance page for the full list, or call (833) 922-9111 and we will verify your coverage before your visit.
Do I need a doctor's referral?
Most diagnostic ultrasounds require an order from your healthcare provider, who can fax it to (951) 900-6880. Elective SonoMommy 3D/4D keepsake sessions do not require a referral. Not sure? Call us and we will help.
How soon can I get an appointment?
Appointments are often available the same or next day, and same-week scheduling is available at all six locations. Book online or call (833) 922-9111.
How should I prepare for my ultrasound?
Preparation depends on your exam. Abdominal ultrasounds usually require fasting for several hours beforehand, and some pelvic exams require a full bladder. Our team will give you exact instructions when you book.
Does ultrasound use radiation?
No. Ultrasound uses sound waves instead of radiation, which makes it safe for repeat exams, pregnancy and children.
Where are your locations?
We have six Southern California locations: Temecula, Murrieta, Hemet, Rancho Mirage, Indio and Yucca Valley. Visit our Locations page for addresses, phone numbers and directions.
What is a 3D ABUS breast ultrasound, and who is it for?
ABUS (automated breast ultrasound) is a radiation-free 3D whole-breast scan with no painful compression. It is especially helpful for women with dense breast tissue and is offered through HerWell by Sonotec. It supplements, and does not replace, your recommended screening mammogram.
Can you perform ultrasounds at home or at a care facility?
Yes. Sonotec Mobile brings ultrasound and echocardiograms to homes, assisted living, skilled nursing and hospice facilities, and physician offices across Riverside County. A physician order is required. Call (833) 922-9111 to schedule.
Is a SonoMommy 3D/4D session the same as my medical pregnancy ultrasound?
No. SonoMommy sessions are elective keepsake experiences designed for bonding with your baby. They do not replace the diagnostic ultrasounds ordered by your OB or midwife.
